Brad Goodman

Current Position

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BIOGRAPHY

Brad Goodman is a seasoned Information Technology Account Manager based in Broken Arrow, Oklahoma, with over 30 years of experience across multiple industries. His expertise encompasses application documentation, continuous improvement, account management, and change management. Brad is recognized for his disciplined approach to meeting and exceeding organizational goals through effective collaboration and communication. He is a motivated contributor, known for bringing fresh ideas and a passion for teamwork, utilizing his analytical skills to solve problems and drive growth. His responsibilities have included technical support, business analysis, cost management, vendor relations, and building strong relationships with business functional leaders. Brad is highly dedicated and passionate about fostering team trust and productivity.

Since January 2012, Brad has served as Manager-IT Accounts at WPX Energy in Tulsa, Oklahoma. In this role, he is responsible for a production portfolio of applications, including application support and managing the corresponding business units that are primary users of those applications. He has successfully managed the selection and implementation of the P2Merrick production management application suite to capture and report production volumes. This project involved working with multiple modules, numerous inbound and outbound interfaces, and varied regulatory requirements, and was completed on time and within budget constraints. Brad also led multiple successful application upgrades to Quorum Flow-Cal measurement software, including merging separate gas and liquids Flow-Cal applications into one, which required collaboration with vendors, business partners, and the IT infrastructure team. His efforts significantly increased collaboration with 8 to 10 business customers by ensuring IT resources were used efficiently and effectively to meet critical business goals. This collaboration resulted in a customer satisfaction rating of 95% through relationship building and exceptional day-to-day customer service, as well as greatly reduced system outages. Additionally, Brad orchestrated a cross-functional team of internal and vendor resources to reduce data transfer rates on a mobile application from 15 minutes to an average of less than 2 minutes. He managed application support over critical applications that ensured accurate and timely production volume reporting, measurement data, and employee health and safety. Brad also researched, prepared, and composed systems operating procedures and documentation, reports, and correspondence, and analyzed systems software problems and performed systems evaluation.

Prior to his tenure at WPX Energy, Brad worked at Williams in Tulsa, Oklahoma, where he held several key positions. From May 2009 to November 2011, he served as an IT Account Manager, responsible for a production portfolio of applications, including application support and the corresponding business units. In this role, he managed the successful implementation of a solution that strengthened gas management processes. The project involved interviews with multiple business partners to understand roles and define business needs prior to evaluating potential vendor solutions. Brad worked with IT infrastructure to ensure compliance with WPX standards, and the project was completed in phases to provide solutions to the most critical business needs with the initial phase. He championed consulting maintenance and support groups to ensure IT teams were informed of the latest changes in processes and kept abreast of business priorities. Brad engaged cross-functional business partners through quarterly meetings to discuss tools, processes, and resources, which resulted in delivering improved performance across applications in the portfolio. He collaborated with various business and IT groups to communicate information that ensured corrected volumes and reports, reduced annual software maintenance costs by 15% by reconciling license needs, and reduced turnaround time for initiating projects by 25% by streamlining flow through IT management associated with requirements gathering and documentation.

From May 2006 to May 2009, Brad served as a Project Account Manager at Williams, managing projects for application upgrades and providing first-level support for applications. He spearheaded multiple projects simultaneously for the information technology resource group, utilizing the software development life cycle to ensure business needs were exceeded and processes were in place to ensure accurate data. Brad owned the IT side of the relationship with cross-functional business partners, continuously updating stakeholders on project progress, monitoring timelines, and ensuring business client satisfaction. He achieved success as a systems analyst to complete the implementation of Flow-Cal, a project that involved quickly learning critical business needs as well as Williams’ IT infrastructure standards. Brad researched, prepared, and composed systems operating procedures and documentation, reports, and correspondence, analyzed systems software problems, and performed systems evaluation.

Brad’s educational background includes an Associate of Science Degree in Accounting from Terra Technical College in Fremont, Ohio, where he studied from September 1978 to June 1981, achieving a GPA of 3.74. His additional experience includes roles such as Business Analyst at Hewlett Packard, Project Manager at Encana Oil & Gas, Project Lead Mediation Manager at Dobson Cellular Systems, Implementation Team Project Manager at NDC Health, Manager and Analyst at MCI/WorldCom, and Lead Analyst, Analyst, Scheduler, and Programmer/Analyst at Marathon Oil Company. Brad’s technical proficiencies encompass the Microsoft Office Suite, Microsoft Project, Microsoft Access, SQL, SQL Server, and Oracle.

POSITIONS

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