Catherine “Corie” Towns

Corie’s leadership was particularly evident in her role as the manager of a Quality Performance Analyst team, where she was responsible for tracking, trending, and analyzing quality data to provide strategic insights for top management. Her work directly supported decision-making processes and was instrumental in identifying areas for improvement. As part of her efforts to ensure continuous improvement, Corie worked closely with different departments to create quality plans for meeting contractual requirements, as well as overseeing internal and external audits. Her ability to balance detailed analytical work with strategic oversight has contributed to her success in driving quality initiatives across the organization.

In addition to her technical and managerial expertise, Corie is an experienced trainer and public speaker, capable of breaking down complex concepts into easily understandable terms. She has conducted training sessions for employees at all levels, from one-on-one meetings to large groups of over 100 participants. Corie’s approachable yet firm style has helped foster a culture of compliance and quality within the organization. She has also been involved in several improvement projects, offering support as a subject matter expert or project owner, always striving to assist where needed. Her commitment to professional growth and operational excellence has made her a highly respected figure in her field.

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