Charis Marquez is a distinguished e-commerce and digital general manager, recognized for her dynamic leadership and innovative strategies in the retail sector. Her career is marked by a series of progressive roles at Sears Holdings Corporation, where she has consistently driven business results through people-centric and relationship-based approaches.
In November 2013, Charis assumed the role of E-Commerce Director for the Craftsman, Kenmore, and DieHard brands at Sears Holdings in Hoffman Estates, Illinois. In this capacity, she has been instrumental in enhancing the online presence and sales performance of these iconic brands, leveraging her deep understanding of digital commerce to meet evolving consumer demands.
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Prior to this, from September 2012 to November 2013, Charis served as the Director of Online Product Management at Sears Holdings Corporation. She was responsible for building, leading, managing, and growing e-commerce engagements between the Sears Online Business Unit and its internal and external customers. Her strategic oversight ensured seamless integration and alignment across various digital initiatives, contributing to the company’s overall online growth.
Between 2011 and 2012, Charis participated in the Senior Leadership Program at Sears Holdings Corporation. During this period, she managed the online properties and experiences for Sears and Kmart’s Lawn and Garden segments. Notably, she led the re-launch of the Yard Guru and Parts Guru platforms and spearheaded the vertical redesign of these categories. She also championed the creation of the Lawn and Garden Digital strategy and initiated a culture project aimed at improving engagement between the home office and retail stores, thereby enhancing company culture.
From 2008 to 2009, as a Program Manager in Direct Commerce at Sears Holdings Management Corporation, Charis planned and executed projects for sears.com, k-mart.com, and other Sears Holdings branded sites. She formed internal business and technical relationships to create value-added projects, managing multiple initiatives that collectively generated significant revenue for the company.
Earlier in her career, from 2006 to 2008, Charis served as a Business Finance Manager at Sears. In this role, she acted as the finance point of contact on operational integration projects, reviewed organizational structures to identify synergies, and prepared analytics around strategic initiatives. She supported financial initiatives for an operating budget encompassing numerous facilities and performed analysis, approval, and acquisition of capital projects based on a substantial budget.
Between 2004 and 2006, as Manager of Performance Management at Sears, Charis designed and implemented home delivery programs, policies, and practices in compliance with corporate initiatives. She managed and coordinated activities of associates engaged in financial analysis, project management, and key performance reporting, overseeing a significant capital budget supporting numerous warehouse operations.
From April 2002 to September 2004, Charis worked as a Fair Employment Consultant at Sears, where she investigated over 120 charges of discrimination, wrote position statements to support the company’s stance, and trained field associates on employment discrimination policies and procedures. Her efforts led to a 98% dismissal rate on all charges submitted, reflecting her commitment to fair employment practices.
