Cris Hamer

In addition to his technical expertise, Cris has a wealth of experience in event logistics and customer service. As the Manager of Conference & Education Logistics at ATD, he directed the registration planning and process for over 200 events, including major conferences and professional development programs. These events generated significant revenue for ATD, and Cris’s efforts in streamlining processes and ensuring high levels of customer satisfaction played a crucial role in the organization’s success. His management of the conference attendee services program, which included registration, cyber centers, and special programming, resulted in high customer satisfaction ratings consistently above 90%.

Cris’s career also includes a strong background in business analysis and customer care management. As a Senior Business Analyst at ATD, he played a pivotal role in analyzing and evaluating business processes, implementing new technology solutions, and improving internal systems to enhance operational efficiency. His work on major projects, such as the deployment of new association management systems and e-commerce websites, involved close collaboration with stakeholders to ensure alignment with organizational goals. His ability to analyze existing processes and recommend improvements led to significant operational enhancements across the board.

Cris has earned recognition for his outstanding performance and contributions to ATD, receiving the ATD President’s Award multiple times throughout his career. This prestigious award honors employees who demonstrate exceptional performance, dedication, and commitment to the organization and its members. Cris’s consistent achievements and contributions to ATD reflect his leadership, expertise, and unwavering commitment to excellence. His work continues to shape the future of project management and business strategy within the organization, driving innovation and success.

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