Prior to Cloudticity, in June 2008, Miller founded Muse Holdings, LLC, focusing on providing tactical consulting and funding to early-stage startups and advising growth-stage companies on scalability and strategic relationships. Notable achievements during this period include architecting Aspen Marketing Services’ next-generation marketing technology, which became the cornerstone of their $300 million business and a key factor in their acquisition by Epsilon/ADS. He also led the design and implementation of AVAbahn’s dealer management system and contracts management applications, demonstrating his ability to drive innovation across diverse sectors.
From January 2007 to June 2008, Miller served as the Chief Operating Officer at ePrize, where he reversed a cycle of negative profitability, declining client satisfaction, high attrition rates, and quality issues. Overseeing sales, production, project management, development, technology, and product development, he led a team of approximately 300 people. Under his leadership, the company grew to 350 employees and nearly $50 million in revenue. He delivered record-breaking performance, including 1.2 billion page views across 184 million unique visitors and the deployment of 1,366 promotions—a 70% year-over-year increase. Miller’s strategic initiatives improved operating efficiency from 49% to 70% within a year, achieving EBITDA goals ahead of projections. He also enhanced the quality of client deliverables by 44% and system uptime to 99.98%, resulting in a doubling of client satisfaction to levels comparable with industry leaders like Ritz Carlton.
Earlier in his career, Miller held significant positions at Microsoft Corporation. From October 2004 to January 2007, he managed a global team that expanded Microsoft’s business with General Motors from $20 million to over $100 million, encompassing software, services, and online advertising. Between January 2002 and October 2004, as the Chief Technology Officer for the U.S. Central Region, he served as the lead architect and client evangelist for major international Service-Oriented Architecture (SOA) and Software as a Service (SaaS) projects. During this time, he authored numerous articles, papers, and books, and spoke worldwide on effectively integrating business and IT.
Miller’s technical proficiencies are extensive, including deep architectural capabilities, design patterns, internet-scale application development, cloud computing, mobile development, web services, and various programming languages and frameworks such as C++, C#, ASP.NET MVC, .NET, and LAMP. His business skills encompass identifying creative operational and strategic improvements, specifying key metrics and success criteria, building and motivating strong teams, executive and board management, fundraising, mergers and acquisitions, and providing detailed implementation and execution plans.
Throughout his career, Miller has collaborated with a diverse range of clients, including Aspen Marketing Services, Progressive Insurance, IBM, State Street Bank, Microsoft Corporation, General Motors, BankBoston, Victoria’s Secret, Bank One, the Commonwealth of Massachusetts, Fidelity Investments, Ford Motor Company, Amway/Quixtar, Wyeth Pharmaceuticals, Datastream Corporation, The Foxboro Company, Allendale Insurance, Perceptron, PC Connection, Rational Software, AG Edwards, H&R Block, Juno Online Services, Stream International, Boston Housing Authority, and Lotus Development. His strengths in hands-on technology architecture and implementation, along with strategic and operational planning, global business development, financial systems and planning, strategic partnering, team alignment, metrics and measurement, leadership development, and relentless execution, have consistently delivered successful projects with reduced costs, improved operating efficiency, higher revenue and profitability, enhanced client and employee satisfaction, stronger competitive positioning, and better alignment with true business potential.
In addition to his professional endeavors, Miller attended Berklee College of Music from 1986 to 1988, concentrating on Jazz Composition. His interests include computer technology, advanced programming techniques, HTML5, cloud computing, automated unit testing, continuous integration, Agile processes, business development, corporate strategy, startups, music, travel, and gourmet cooking.
Gerry Miller’s career reflects a commitment to leveraging technology to maximize value for individuals and companies. His visionary approach and relentless pursuit of excellence have established him as a leader in the technology industry, continually driving innovation and success across various domains.
