Kendra Weinisch

From 2021 to 2023, Kendra served as a Product Designer and UX Content Writer at ecoATM in San Diego, California. In this capacity, she researched and developed a customized chatbot using Amazon Lex, which handled 80% of customer inquiries, significantly reducing the need for human intervention and saving substantial staffing costs. As an early adopter, she leveraged ChatGPT to enhance the conversational quality of digital interactions. Collaborating with cross-functional teams and utilizing tools like Figma, Confluence, Jira, SAP, and Agile methodologies, Kendra revamped the company’s interactive kiosks and mobile app, resulting in increased customer satisfaction and retention. She also designed marketing sweepstakes in Figma that boosted kiosk sales by 10% and led a machine learning project that streamlined internal operations, reducing overhead costs and improving efficiency.

Between 2018 and 2021, Kendra worked as a UX Designer and UX Content Writer at DB Consulting in San Diego. She applied Double Diamond human-centered design principles to develop wireframes, mockups, and high-fidelity prototypes in Figma, effectively translating user research and product requirements into visually appealing and functional designs. Additionally, she created compelling and persuasive content for websites and marketing materials based on user research and Google Analytics insights.

Earlier in her career, from 2001 to 2006, Kendra was a Magazine, Marketing, and Web Features Writer for publications such as Psychology Today, Marie Claire, Real Woman, Dining Out, San Diego Home Garden Lifestyles, and BeautyNewsLA. This experience honed her skills in crafting engaging content across various platforms and audiences.

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