Lynn Nazario, SPHR, GPHR

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BIOGRAPHY

Lynn Nazario, SPHR, GPHR, is a versatile Human Resources (HR) professional with a distinguished record of success across diverse environments and industries. Her career spans major Fortune 500 companies and mid-sized enterprises, where she has demonstrated hands-on expertise and drive. Lynn is adept at assessing complex issues, developing targeted programs, and implementing effective change initiatives. Her functional knowledge encompasses various levels of HR roles, with significant contributions in both strategic and tactical approaches, including talent acquisition, management, and development, all aimed at enhancing company performance. She has been instrumental in executing successful mergers, spearheading diversity and inclusion programs, and enhancing leadership effectiveness. Fluent in both English and Spanish, Lynn brings a bilingual advantage to her professional endeavors.

From 2012 to 2018, Lynn served as the Human Resources Director for Synergies Corporation, overseeing multiple locations. In this role, she collaborated with business partners to address daily challenges such as absenteeism, staffing, job performance, and customer complaints. By engaging with company presidents, vice presidents, directors, and front-line managers weekly, she evaluated industry trends, effectively diagnosed issues, and implemented strategies that led to a 22% reduction in employee turnover in a highly competitive market. Lynn restructured the management organization, reducing the manager-to-employee ratio from 1:40 to 1:20, thereby improving dialogue between managers and employees. She established the Synergies Learning Center, launching a 130-hour leadership certificate program that graduated 38 employees in its first class, preparing them for leadership positions. Through employee opinion surveys, action planning, and innovative programs, she transformed the company culture, resulting in Synergies being awarded “Best Place to Work” in 2016, 2017, and 2018. Additionally, Lynn proactively managed legal employment matters, reducing lawsuits by 90% through coaching leaders on conflict resolution and critical conversations with employees.

Between 2005 and 2010, Lynn held the position of Director of Human Resources at First American Corporation, managing multiple locations. She played a pivotal role in revamping the annual performance review process by involving leaders at all levels to ensure objectivity and collaborated with managers to develop personalized development plans for each employee. Lynn thoroughly investigated employee relations issues, ensuring 100% compliance with policies and procedures, and trained managers on policies and interpersonal skills to minimize risk. She unified field and corporate managers through targeted leadership training and coaching, introducing and facilitating two accredited leadership courses enterprise-wide, impacting over 250 managers across various business lines. Lynn implemented 360-degree feedback, including for the C-suite, coached leaders, and created development plans. She also scoped and implemented HR systems enterprise-wide, including Taleo (ATS), Success Factors (Performance Management), and Ultipro (HRIS), all within timeline and budget constraints. Her efforts in creating job families and salary structures across all business lines ensured compliance with FLSA regulations. Lynn led HR due diligence for a $375 million acquisition, negotiated retention contracts with key employees of the seller, and completed a successful integration within 18 months, in addition to leading HR due diligence for six smaller acquisitions. She also implemented an enterprise-wide Diversity & Inclusion program, partnering with the executive team to raise awareness.

Earlier in her career, from 1996 to 2000, Lynn was the Human Resources Manager at Frito-Lay, Inc., overseeing multiple locations and sales operations. She was responsible for recruiting sales representatives through job fairs and open houses, processing onboarding paperwork, and implementing a management leadership program to achieve diversity goals through college recruiting. Lynn led and facilitated an objective performance review process that included different levels of management and implemented and facilitated sales technique training. She handled benefits administration and annual enrollment, evaluated compensation structures according to market standards, and adjusted salaries to ensure pay equity. Her efforts successfully reduced annual attrition of commercial drivers by 38%. Lynn focused on employee affairs and disputes, effectively avoiding commercial driver unionization amidst increasing pressure. She also assisted in one of the largest delivery system changes and led employee communications for a successful implementation.

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