Sean Smith

Prior to his tenure at CA Technologies, Smith worked at RAM Computers from January 2010 to May 2013, initially as a PC Service Technician before being promoted to PC Service Manager in September 2011. In this capacity, he oversaw the daily operations of the PC Service Department, developed procedures, and created automated tools for troubleshooting, diagnosing, and resolving PC hardware and software issues. His leadership ensured efficient service delivery and enhanced customer satisfaction.

Smith’s technical skill set is extensive, encompassing experience with programming languages such as Java, C++, PHP, Objective-C, bash, and SQL. He is adept with development tools including Android ADT and GDK, Arduino, and InstallAnywhere. His understanding of version control systems like Git and Rational Team Concert, along with continuous integration tools such as TeamCity and Jenkins, has facilitated his development work in both Windows and Linux environments. Moreover, Smith is well-versed in the agile scrum methodology, which has informed his collaborative and iterative approach to software development.

Problem-solving is a cornerstone of Smith’s professional practice. He has utilized debuggers in Eclipse and IntelliJ IDEA, as well as the Android Debug Bridge, to identify and resolve complex issues. As a member of a rotating sustaining engineering team, he has experience triaging and addressing customer concerns, and has explored the use of the ELK stack to manage logs more effectively, thereby reducing the time required to resolve issues.

In terms of management experience, Smith supervised a team of 15 individuals while maintaining his responsibilities as a full-time student at the University of Rhode Island. He also served as an interim scrum master during the absence of the regular scrum master, demonstrating his leadership and adaptability in guiding teams through agile processes.

To further validate his expertise, Smith obtained the Oracle Certified Associate, Java SE 7 Programmer certification in December 2014. This credential attests to his proficiency in Java syntax, exceptions, object-oriented concepts, and abstraction, reinforcing his qualifications as a skilled software engineer.

Throughout his career, Sean Smith has exhibited a commitment to excellence in software engineering, consistently applying his knowledge and skills to develop efficient, scalable, and user-centric solutions. His blend of technical acumen, problem-solving abilities, and leadership experience positions him as a valuable asset in the field of software development.

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