Stephen Bullas

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BIOGRAPHY

Stephen Bullas is a seasoned business and technology professional with over four decades of experience in outsourcing, offshoring, and business transformation. He has developed a robust reputation as a strategic advisor, implementation manager, and change agent, specializing in Business Process Outsourcing (BPO), Information Technology Outsourcing (ITO), and Shared Services. Stephen’s expertise spans the entire outsourcing lifecycle, from client partnering and vendor selection to managing transitions and exit strategies. He is particularly adept at navigating the complexities of outsourcing arrangements, ensuring that these partnerships yield measurable, sustainable returns on investment.

Stephen’s professional journey includes leadership roles at major multinational firms and consulting agencies. He served as the UK Managing Partner and later as the Commercial Director at eCODE, where he led various outsourcing and offshore development projects. In this capacity, Stephen managed the tendering processes, evaluated business drivers, and helped develop value propositions for companies transitioning to outsourced models. His role involved contract negotiation, setting up Service Level Agreements (SLAs), and managing customer satisfaction throughout the outsourcing process. Stephen’s ability to combine commercial insight with technical expertise made him an invaluable asset to clients, helping them navigate the challenges of outsourcing with clear, actionable solutions.

In addition to his role at eCODE, Stephen was CEO for Mindteck, Europe, where he was responsible for the overall strategy and profitability of the European region. During his tenure, Stephen’s leadership led to significant growth and the expansion of the company’s footprint across Europe. His work included managing P&L, overseeing sales and marketing, and ensuring the successful execution of bids. Stephen’s capacity to identify market trends and drive profitability through effective leadership has been a cornerstone of his career, and his ability to adapt strategies to local markets continues to set him apart.

Stephen’s expertise is not limited to the corporate sector; he has also served as a Director for two investee companies at TAIB Bank, where he managed international expansion efforts in the UK and Germany. His leadership helped position these companies for growth in highly competitive markets, demonstrating his versatility in various business environments. Stephen’s background in strategic consulting extends to roles at McDonnell Douglas Information Systems, where he was the Worldwide General Manager for Information Systems Engineering, and at Grafton, where he worked on complex project delivery and systems integration.

In addition to his practical experience, Stephen holds an MSc from the University of Southampton, further complementing his vast knowledge with a strong academic foundation. His career has also been enriched by his multilingual skills and his ability to work across cultures, enabling him to build successful international partnerships. Beyond his professional life, Stephen is passionate about archaeology, fine foods, skiing, theatre, and travel, which add to his rich and diverse personal experiences.

Stephen’s career continues to influence and inspire in the field of outsourcing and business transformation, where his leadership and insights have become indispensable for organizations seeking to improve operational efficiencies and optimize their outsourcing arrangements. His career-long dedication to driving business success, coupled with his expertise in managing complex global projects, has made him a trusted advisor for top-tier companies looking to enhance their outsourcing strategies.

POSITIONS

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