William R. Cross

Previously, William served as a Program Manager and Senior Scrum Master at Navy Federal Credit Union, where he spearheaded software development and process improvement initiatives. He played a crucial role in managing several projects, fostering collaboration between developers, product owners, and stakeholders, and ensuring the successful implementation of Agile principles. His efforts helped streamline operations, with significant savings in hours and cost reductions. He also earned multiple accolades for his work, including a Sustained Superior Performance award.

William’s expertise is further demonstrated in his role as a SAFe Epic Owner and Chief ORSA at the Department of the Army, where he managed the talent management profile backlog for the Integrated Personnel and Pay System-Army (IPPS-A). His strategic leadership in this position led to cost savings and efficiency improvements, such as uncovering redundant applications and optimizing data virtualization processes. His ability to navigate complex organizational structures and build relationships with key stakeholders was instrumental in the project’s success.

In addition to his professional achievements, William is deeply committed to mentorship and leadership development. He volunteers for several military and veterans’ organizations and has been a key advisor to companies seeking to adopt Agile practices. His broad experience across government and private sectors, combined with his expertise in Agile methodologies, has made William R. Cross a highly respected figure in the field of Lean-Agile transformation. His work continues to have a profound impact on organizations, helping them achieve greater agility, improve operational efficiency, and deliver business value.

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