Isaiah Enangama
Resume Writer & LinkedIn Branding Consultant · Upwork
- 2023 at Upwork
About
Isaiah Enangama is a Resume Writer, Recruiting Consultant and LinkedIn Branding Specialist with over 7 years of experience crafting ATS-optimised career documents and professional branding strategies for more than 2,000 clients across executive, technical, healthcare, finance, engineering, sales and marketing sectors.
Skilled in achievement-based storytelling, keyword optimisation and consultative client engagement, he is known for delivering consistent five-star results, building strong client relationships, and transforming complex career histories into clear, persuasive professional narratives.
Career
Work
Resume Writer & LinkedIn Branding Consultant
Create ATS-optimised resumes, cover letters, LinkedIn profiles and career-branding materials for clients across technology, engineering, healthcare, finance, HR, sales, marketing and executive leadership. Apply job-description analysis, keyword mapping and STAR, CAR and KSA frameworks to develop achievement-focused narratives. Conduct structured consultations to identify career goals and accomplishments, translating findings into compelling professional positioning. Earn consistent five-star ratings, repeat engagements and referrals through personalised service and collaborative revisions. Advise clients on LinkedIn profile structure, headline strategy and keyword placement to improve visibility.
Client Outreach & Sales Support Associate
Conducted high-volume outbound calls and email outreach to medical facilities to accelerate documentation collection and support revenue-generating case activity. Maintained proactive communication with clients, healthcare contacts and internal stakeholders to improve transparency and continuity. Used persuasive follow-up and relationship-management techniques to expedite record retrieval and strengthen client satisfaction. Tracked interactions and workflow activity in Salesforce for accurate record-keeping and efficient team coordination.
Customer Service & Sales Associate
Managed high-volume inbound and outbound customer interactions, contributing to a 10% increase in lead conversion through targeted cold emailing and proactive outreach. Identified and qualified sales opportunities, scheduled discovery calls and coordinated follow-up activities. Coached and supervised five junior sales representatives, leading onboarding and performance reviews that improved close rates and customer satisfaction. Maintained detailed CRM records to enable disciplined pipeline follow-up.
Education
Certificate of Completion - STATA Training
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