Megan Frank
Freelance Social Media Manager · Abundantly
- 2025 at Abundantly
About
Megan Frank is a Business Management graduate working in customer service, sales and digital engagement. She focuses on improving business processes through technology and problem-solving, and applies her administrative and analytical skills to customer experience and team efficiency.
Career
Work
Social media manager
Developed and implemented a content strategy to improve brand awareness and engagement. Demonstrated written communication skills in curating posts to target HR leaders, managers, and key decision makers. Monitored engagement metrics to optimize content strategy.
Retail Salesperson
Surpassed the store's monthly sales target for business accounts by activating five lines in one transaction while still in training. Demonstrated effective customer engagement strategies to achieve a high CSAT (customer satisfaction) score. Demonstrated adaptability through on-the-spot technical troubleshooting.
Business Office Assistant
Maintained administrative support by organizing and managing critical documents and assisting in bookkeeping.
Education
Bachelor of Business Management
Google Digital Marketing & E-Commerce Professional Certificate
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